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Privacy policy

Who we are

At In Choc, we value the privacy of our customers. In this privacy policy, we explain what data we collect, how we use it and what rights you have regarding your personal data.

Data we collect

When you visit our website, create an account or place an order, we may collect the following data:

Personal data: such as your name, e-mail address, phone number and address.
Payment information: such as your credit card number or bank details, which are processed securely through a third-party payment provider.
Usage data: such as your IP address, browser type and the pages you visit on our website.

How we use your data

The data we collect is used for the following purposes:

Processing orders: to complete and deliver your order.
Customer service: to help you with questions or problems.
Newsletters: to inform you about offers, new products and other relevant information (only if you have signed up for them).
Website experience: to improve our website and better tailor it to your needs.

Sharing your data

We do not share your data with third parties, except as necessary for:

- Processing payments.
- Shipping your orders through our logistics partners.
- Compliance with legal obligations.

Retention period

We will keep your data for as long as necessary to fulfil the purposes for which it was collected, or as long as required by law.

Your rights

You have the right to:

- Request access to the data we hold on you.
- Request correction or deletion of your data.
- Object to the use of your data for - marketing purposes.
- Withdraw your consent where the processing of your data is based on your consent.

Security of your data

We take the security of your data seriously and take appropriate measures to protect it from unauthorised access, loss or theft.

Changes to our privacy policy

We may update this privacy policy from time to time. Any changes will be published on this page. We encourage you to check our privacy policy regularly.

Get in touch

If you have any questions about our privacy policy or wish to make a request regarding your data, please contact us using the contact form.
Nassaustraat 15
2000 Antwerp
Belgium

Email: hello@inchoc.be

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